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Terms of Use

1. Introduction

Welcome to Organic Mushroom Growers (“we”, “our”, “us”, “the Company”). By accessing and using organicmushroomgrowers.com.au (“the Website”), you agree to be bound by these Terms of Use (“Terms”). If you disagree with any part of these terms, you may not access our services.

These Terms comply with Australian Consumer Law and other relevant legislation. They were last updated on November 18, 2024.

2. Definitions

  • “Customer” refers to any person or entity purchasing products or services
  • “Content” includes text, images, videos, courses, and other materials
  • “Products” refers to mushrooms, tinctures, growing supplies, and related items
  • “Services” includes educational courses, consultations, and growing advice
  • “Website” refers to organicmushroomgrowers.com.au and related platforms

3. Australian Consumer Law Compliance

Our Terms comply with the Australian Consumer Law (ACL). Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Competition and Consumer Act 2010 (Cth) or similar state and territory legislation.

4. Account Registration

4.1 Account Creation

  • You must be 18 years or older to create an account
  • You must provide accurate, current, and complete information
  • You are responsible for maintaining account confidentiality

4.2 Account Security

  • Keep your password secure
  • Notify us immediately of unauthorized access
  • We reserve the right to suspend accounts for security reasons

5. Products and Services

5.1 Product Information

  • We strive to display accurate product information
  • Colors, sizes, and appearance may vary slightly
  • Stock availability is subject to change

5.2 Growing Supplies and Equipment

  • Products must be used according to instructions
  • We’re not liable for misuse or modification
  • Safety guidelines must be followed

5.3 Fresh Products and Perishables

  • Quality guaranteed at time of dispatch
  • Storage instructions must be followed
  • Shelf life varies by product

5.4 Educational Content

  • Course content is for personal use only
  • No guarantee of growing success
  • Results depend on multiple factors

6. Ordering and Payment

6.1 Order Acceptance

  • Orders subject to availability
  • We reserve the right to refuse orders
  • Confirmation email indicates acceptance

6.2 Pricing

  • All prices in Australian Dollars (AUD)
  • Include GST where applicable
  • Subject to change without notice

6.3 Payment

  • Payment required before dispatch
  • We use secure payment processors
  • Multiple payment methods accepted

7. Shipping and Delivery

7.1 Delivery Terms

  • Timeframes are estimates only
  • Some areas may have restrictions
  • Live cultures require special handling

7.2 Risk Transfer

  • Risk passes to customer upon delivery
  • Signature may be required
  • Special conditions for perishables

8. Intellectual Property

8.1 Our Content

  • All content is our intellectual property
  • No reproduction without permission
  • Growing guides are for personal use only

8.2 User Content

  • You retain rights to your content
  • We may use user content for marketing
  • Inappropriate content will be removed

9. Community Guidelines

9.1 Forum Rules

  • Be respectful to other members
  • No spam or promotional content
  • Growing advice must be responsible

9.2 Content Standards

  • No illegal growing information
  • No harmful or dangerous advice
  • Factual information only

10. Liability and Disclaimers

10.1 Growing Results

  • Results may vary
  • No guarantee of success
  • Follow safety guidelines

10.2 Limitation of Liability

To the extent permitted by law:

  • We’re not liable for indirect losses
  • Liability limited to product replacement
  • Force majeure applies

11. Health and Safety

11.1 Product Safety

  • Follow all safety instructions
  • Store products appropriately
  • Report adverse reactions

11.2 Growing Safety

  • Follow sterile techniques
  • Use protective equipment
  • Maintain proper ventilation

12. Privacy and Data

12.1 Data Collection

  • We collect necessary information
  • See Privacy Policy for details
  • Data stored securely in Australia

12.2 Marketing Communications

  • Opt-in required
  • Unsubscribe available
  • Communication preferences manageable

13. Modifications to Terms

  • We may modify these Terms
  • Notice will be provided
  • Continued use indicates acceptance

14. Termination

We may terminate access for:

  • Terms violation
  • Illegal activity
  • Inappropriate behavior

15. Governing Law

These Terms are governed by:

  • Australian law
  • Courts of New South Wales
  • Consumer protections apply

16. Responsibility for Product Use

You acknowledge that:

  • Growing methods must be legal
  • Products used as intended
  • Safety protocols followed

17. Contact Information

For inquiries about these Terms:

We aim to respond to all inquiries within 1-24 hours during business hours.

18. Severability

If any provision is invalid:

  • Remainder stays in effect
  • Invalid terms will be modified
  • Legal compliance maintained

19. Entire Agreement

These Terms constitute:

  • Complete understanding
  • Supersede prior agreements
  • Include referenced policies

20. Consumer Rights

Your rights include:

  • Statutory guarantees
  • Consumer protections
  • Legal remedies

By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.